Why does my Cold Plunge tub freeze up?

Your cold plunge tub may freeze up due to a few reasons, including low water levels, malfunctioning temperature controls, or extreme external temperatures. If the water levels dip too low, the machine may struggle to maintain the desired temperature, potentially leading to freezing. Regular checks on the water level and the chiller’s operation can help identify the problem early. For example, if you notice ice forming, it might indicate that the chiller isn't working correctly. PRO TIP: Always ensure the water level is maintained, especially after cleaning or draining. One consideration is that if you live in extremely cold climates, you might need to adjust usage or consider a more robust model.