Why is my cold plunge tub not getting cold?

If your Deeptime Smart Cold Plunge Tub isn’t cooling properly, there could be a few reasons for this issue. First, make sure the unit is plugged in and receiving power; a tripped breaker could be to blame. Next, check the water level—if it's too low, the cooling system may not function effectively. Also, look at the temperature settings to ensure they are set correctly for cooling. For example, if you set the temperature higher than the current water temperature, the unit won’t cool down. Pro Tip: Regularly clean the filter and check for any obstructions, as dirt buildup can impede cooling performance. However, if the problem persists despite these checks, contacting customer support for a professional inspection might be necessary.